Refund Policy

Last updated: September 28, 2026

Subscriptions

Freedom, Fairness, and Transparency

This policy applies to all Gab AI subscription tiers, including Gab AI Plus and Gab AI Plus Premium (each a "Subscription"). When you subscribe, you're supporting an independent technology platform built outside the control of Big Tech. We aim to be transparent and fair in all our dealings — that includes how we handle payments, billing, and refunds.

By subscribing, you authorize Gab AI — through our secure payment processor — to charge your chosen payment method (credit card, debit card, etc.) for the plan you select, including any applicable taxes. You're responsible for keeping your billing information current so that your access to our services remains uninterrupted.

Credits

Credit Purchases and Non-Refundability

Gab AI credits provide prepaid access to eligible AI models and tools, including Work. Credit purchases include one-time packs, Quick Top-Up, and separately authorized Auto Top-Up purchases governed by our Terms of Sale.

Credit purchases are generally final and non-refundable. Credits cannot be transferred or exchanged for cash, except where required by law. Purchased credits do not expire, subject to account restrictions or termination under the Terms of Service and applicable law. The billing-error provisions and mandatory rights below apply to all credit purchases.

Disabling Auto Top-Up stops new automatic purchases after the setting is saved; a payment already submitted may still complete. Disabling it or canceling a subscription does not by itself expire purchased credits or refund completed purchases. You retain your lawful rights to dispute unauthorized or incorrect charges.

Gab AI Business

Gab AI Business seat subscriptions and company credit packs follow this policy and the Business section of our Terms of Sale. Business Subscriptions are billed monthly to a saved card. An owner can cancel from Settings → Business → Billing on the website; cancellation stops the next renewal, and the workspace keeps its paid seats until the end of the paid period.

Seats added or upgraded during a period are charged pro rata after you confirm the amount. Seat reductions and downgrades take effect at renewal, so we generally do not refund unused seats or unused time, and removing a member does not reduce the bill. Company credit purchases are generally final. The exception below for billing errors applies to Business, and you can also contact help@gab.ai about a company charge that is unauthorized, duplicate, or incorrect, or credits that are missing. A personal Apple or Google subscription is separate; refunds for it are handled by that store.

If a Business payment is refunded, voided, returned, or disputed with the payment processor, we pause the workspace while we review it. New requests and seat changes are unavailable during the review, and existing chats and files remain visible. Contact help@gab.ai to resolve it. We do not adjust credits or seats automatically for a partial refund; we review it with you.

Why We Don't Offer Refunds

Subscription and credit fees support access to computing, models, tools, and infrastructure. Authorized Work processing may consume credits even if a task is stopped or its output requires revision; payment does not guarantee a particular result. Express billing commitments and mandatory consumer rights remain applicable.

That's why payments for Subscriptions and credits are non-refundable and non-transferable (except as provided below or required by law). Completing your purchase confirms your understanding and acceptance of this policy.

This is clearly shown during checkout, because we believe in honest terms — no fine print, no surprises.

Billing and Renewal

Subscriptions renew automatically unless canceled, on the monthly or annual billing cycle disclosed at purchase. Renewal charges use your saved payment method, subject to the price-change notice requirements in the Terms of Sale. Auto Top-Up is a separate, optional authorization for usage-triggered credit purchases; it is not a subscription renewal.

Your Subscription stays active until you cancel it yourself or Gab AI terminates it according to our Terms of Service.

How to Cancel

You can cancel at any time from your account dashboard. Cancellation takes effect at the end of your current billing period. We generally do not offer partial or prorated refunds for unused time, except where required by law. You can separately disable Auto Top-Up in your Gab AI account settings.

Limited Exceptions

The following exceptions apply to subscriptions and credit purchases, including Auto Top-Up:

Billing Errors: Contact help@gab.ai if you believe a charge is unauthorized, duplicate, or incorrect, or purchased credits are missing. We will investigate and correct confirmed billing errors, including issuing refunds where appropriate or legally required.

We generally do not issue refunds for unused time, unused credits, or changes of mind. Nothing in this policy overrides mandatory cancellation, withdrawal, refund, payment-dispute, or other consumer rights. Purchases through an app store or other external checkout may also be subject to that provider's applicable refund process.

Disputes and Chargebacks

We're a small, independent company — not a faceless corporation. If something goes wrong, talk to us first. Most issues can be resolved quickly and fairly by contacting support.

Contacting support can help us resolve an issue, but it is not a condition of exercising any lawful payment-dispute or chargeback right. Where permitted by law, we may provide payment processors with relevant records when responding to a dispute, including:

Available records of purchase confirmations and any separate Auto Top-Up authorization
Logs confirming your account activity
Relevant payment, credit-allocation, and service-usage records

We value honest communication and mutual respect. We'd rather work things out directly with you — person to person.

Policy Updates

We may update this Refund Policy from time to time to reflect new services, legal requirements, or improvements to our systems. When changes occur, we'll notify you through email or platform announcements.

Final Word

Gab AI exists to give you freedom — not run you through the same corporate nonsense the rest of the internet does. That freedom also comes with personal responsibility. By purchasing a Subscription or credits, you're helping us build and maintain a sovereign AI platform that serves real people, not algorithms.

If you have questions, contact our team — we're here to help and always strive to handle matters fairly and directly.