Terms of Sale

REFUNDS

Subscription and credit purchases are generally final and non-refundable, except where required by law or as provided in our Refund Policy. Nothing in these Terms waives rights relating to unauthorized, duplicate, or incorrect charges.

SUBSCRIPTION CANCELLATIONS

If you purchase a subscription to a Paid Service that automatically renews, you may cancel the subscription any time before the end of the current billing period and the cancellation will take effect on the next billing period. You will retain access to the Paid Service from the time you cancel until the start of the next billing period, and generally will not receive a refund or credit for any remaining days in your current billing period, except where required by law or provided in our Refund Policy. If you have any questions about cancelling your subscription, please contact us at ai@gab.com.

CREDIT PACKS

Credit packs are prepaid access to eligible Gab AI features, including Work, beyond any included allowance. The pack price, currency, and number of credits are displayed before purchase. A one-time pack purchase does not enroll you in Auto Top-Up. Purchased credits do not expire and remain available until used, subject to account restrictions or termination under the Terms of Service and applicable law. Subscription allowances and promotional credits may have separately disclosed conditions.

Credits may be used only within eligible Gab AI services. They are not money, a bank deposit, or an investment; they cannot be transferred, resold, or exchanged for cash, except where required by law. Credit purchases are generally non-refundable, subject to our Refund Policy and mandatory legal rights. Canceling a subscription or disabling Auto Top-Up does not by itself expire purchased credits.

The credits required for a feature or task depend on the models, tools, processing, and pricing applicable to that use. A Work task may involve multiple billable steps and may consume credits even if it is stopped, fails to produce the result you wanted, or requires revisions. Paying for processing does not guarantee a particular result. Express spending limits, required approvals, billing corrections, and mandatory refund rights remain applicable.

QUICK TOP-UP

Where available, Quick Top-Up lets you make a one-time credit purchase using a saved payment method. You must confirm the displayed pack and price before the payment is submitted. Saving a payment method or confirming a one-time purchase does not authorize future automatic purchases. A separate Auto Top-Up opt-in may be offered during checkout.

AUTO TOP-UP AUTHORIZATION

Auto Top-Up is optional and requires active Plus or Plus Premium access and an eligible saved payment method. When you affirmatively enable it, you authorize GAB AI INC and its payment processor to charge the selected payment method for the credit pack, price, currency, balance threshold, and monthly spending limit you review and approve. This is an authorization for recurring purchases triggered by usage, not a fixed monthly subscription charge. Purchases may occur repeatedly, including several times in one day during heavy use, each without a separate confirmation, until you disable the feature, subject to the limits below. Each purchase is charged at the price you authorized and is a separate transaction.

If Auto Top-Up is offered when you buy a credit pack and you select it, you authorize both that one-time purchase and future automatic purchases of the displayed pack on the terms shown. Leaving it unselected authorizes only the one-time purchase.

Using Work, scheduling a task, buying credits once, or accepting these Terms does not by itself enable Auto Top-Up. If you have separately enabled Auto Top-Up, usage across your account, including authorized Work and scheduled or background tasks, may reduce your available credits and trigger automatic purchases while you are not viewing the Service.

AUTO TOP-UP BONUS CREDITS

Each Auto Top-Up purchase currently includes bonus credits equal to 10% of the pack's credits, rounded down. The total credits, including the bonus, are shown before you authorize and are fixed for purchases under that authorization. Bonus credits are used like other purchased credits but have no separate cash value and are not refundable on their own. If a purchase is refunded, reversed, or charged back, its bonus credits may be removed along with the purchased credits. We may change or end the bonus for future authorizations; a change does not alter a purchase already completed.

THRESHOLDS AND SPENDING LIMITS

You select a whole-number balance threshold from 100 to 1,000,000 credits and an eligible credit pack larger than that threshold. An automatic purchase is eligible when your verified available balance is below the threshold. The threshold is a trigger for a purchase, not a guaranteed minimum balance.

You may select a monthly automatic-purchase limit from $1 to $3,000, provided it covers at least one selected pack, or expressly choose no monthly limit. No monthly limit means there is no monthly dollar cap on these automatic purchases; instead, no more than 20 automatic purchases may occur in any rolling 24-hour period. The monthly period follows the calendar month in UTC. Completed purchases and pending payment reservations count toward the limit; unresolved payments remain reserved until their outcome is determined. A purchase is not started if the full pack would exceed the remaining automatic-purchase budget.

This limit applies only to Auto Top-Up purchases. It does not limit credit consumption, one-time purchases, subscription fees, or charges from third-party services, and is not a spending limit for an individual Work task. Review task budgets, schedules, and other billing settings separately.

TIMING, PAYMENT STATUS, AND RECEIPTS

An automatic purchase may start as soon as usage brings your verified balance below your threshold, and a request that would otherwise fail for insufficient credits may wait briefly while a purchase is attempted. Automatic purchases are at least two minutes apart. Newly saved payment methods have a 24-hour waiting period. Processing can take longer during payment delays or while another purchase is settling, and some payment methods confirm payment only after a delay. Auto Top-Up does not guarantee uninterrupted access or task completion; Work may pause or stop before credits are added.

If a payment outcome is uncertain, additional automatic purchases are blocked while that payment is checked. A successful payment may appear before the corresponding credits have finished posting. We send an email receipt for completed Auto Top-Up purchases; payment and email delivery may be delayed. Contact support if you see a charge without the corresponding credits.

CHANGES AND DISABLING AUTO TOP-UP

You can review or disable Auto Top-Up in your account settings at any time. Disabling it stops new automatic purchases after the setting is saved, but a payment already submitted to the processor may still complete and the purchased credits will be added. Disabling Auto Top-Up does not cancel your subscription, reverse completed purchases, or stop Work tasks using credits already available.

Changes to the selected pack, price, credit amount, payment method, threshold, or monthly limit require review and renewed authorization before purchases under those changed settings. If an authorized pack or payment method changes, automatic purchases pause pending review. A general price-change notice does not authorize a different Auto Top-Up charge.

Auto Top-Up may pause when you are no longer eligible, billing is under review, or a payment requires attention. It is disabled after three consecutive declined payments. Canceling your Plus or Plus Premium subscription through Gab AI disables Auto Top-Up; automatic purchases also require current Plus or Plus Premium access. If your subscription is managed by an external provider, you can disable Auto Top-Up directly in Gab AI settings without waiting for the provider to report a cancellation.

PAYMENT INFORMATION AND BILLING ERRORS

Payment processors handle saved payment credentials. Gab AI keeps the payment references, authorization settings, and transaction records needed to administer credit purchases. You are responsible for keeping your billing details current and reviewing the settings you authorize.

For a missing credit allocation or a suspected unauthorized, duplicate, or incorrect charge, contact ai@gab.com. We will investigate and correct confirmed billing errors, including issuing refunds where appropriate or legally required. Nothing in these Terms requires you to waive a lawful payment dispute, chargeback, cancellation, or refund right.

CUSTOMER AND AUTHORITY

The company or other entity for which a Business Workspace is created (the “Organization”) is the customer. The person who places an order represents that they have authority to bind the Organization and to authorize the charges, and by completing the order authorizes us and our payment processor to charge the payment method used. Each order is a separate contract on these Terms. If the person lacks that authority, they are personally responsible for the order.

SEATS AND PRICING

A Business Subscription consists of paid Plus and Plus Premium seats, with at least two paid seats including the owner’s. Company-billed seats are charged at that tier’s current individual monthly price. An active paid Plus or Plus Premium subscription may cover the owner’s seat under its existing terms. Paid seats contribute included credits to one shared company pool. The seat mix, monthly total, credit contribution, billing period, and any applicable tax are shown before payment, and you must confirm them. Business Subscriptions are billed monthly in U.S. dollars.

PAYMENT, RENEWAL, AND PRICE CHANGES

Business Subscriptions are purchased and managed on the Gab AI website and are charged to a saved payment card. They renew automatically each month on the original renewal day until cancelled. The price-change notice requirements in section 2 apply. New company-billed seats and company credit packs are not purchased through Apple or Google in-app purchases, Bitcoin, or Auto Top-Up.

An active paid Plus or Plus Premium plan can cover the owner’s seat, including annual, Apple, Google, Whop, Bitcoin, weekly, discounted, and legacy plans. When you choose this option, you buy at least one additional company seat. Your original subscription keeps its price, billing provider, renewal schedule, and paid-through date. Its remaining unused included credits move into the company pool and keep their original refresh schedule and expiry. Purchased personal credits stay in your account. One existing plan can cover the owner’s seat in one company at a time. If that plan expires or is revoked, company paid activity pauses until its coverage is restored.

Business setup does not cancel your existing subscription. Apple and Google subscriptions are still managed through their respective stores. Where the website offers to combine an eligible monthly web subscription into company billing, the remaining paid coverage and unused included credits are accounted for once. The amount due and recurring total are shown before you confirm either option.

CHANGES DURING THE BILLING PERIOD

An owner may add paid seats or upgrade a seat from Plus to Plus Premium during a billing period. The prorated charge or price difference and the added recurring total are shown before you confirm. The matching prorated share of credits is added after the payment is confirmed. Assigning a member to a vacant seat that is already paid for does not create a new charge. Seat reductions and downgrades take effect at the next renewal, and removing or suspending a member does not by itself reduce what is billed.

CANCELLATION

An owner may cancel a Business Subscription from Settings → Business → Billing on the website. Cancellation stops the next renewal. The Business Workspace keeps its paid seats and access until the end of the paid period, and we generally do not refund or credit the remaining days, except where required by law or provided in our Refund Policy. When paid coverage ends, new billable company activity stops.

FAILED AND UNCERTAIN PAYMENTS

Credits and seat capacity are added only after a payment is verified. If a renewal payment is declined or cannot be verified, no credits are added, the Business Workspace may become past due, and new billable company activity stops when paid coverage ends. A payment whose outcome is uncertain remains pending until we can confirm it, and we do not charge again for the same order while it is pending. An owner sees recovery options in Billing on the website.

COMPANY CREDITS

Company-billed seats’ included credits refresh with the company’s monthly period. A linked owner plan’s included credits keep its original refresh schedule. Included credits are used before purchased credits and expire at their own refresh dates. Owners may buy company credit packs on the website. Purchased company credits are added to the company pool, carry forward, and remain available while the Business Workspace exists, subject to termination under the Terms of Service and applicable law. The statement in section 3 that purchased credits do not expire is subject to this paragraph for company credits. Company credits belong to the workspace rather than to any member, cannot be moved to a personal account, and have no cash value. Company credit purchases are generally non-refundable, subject to our Refund Policy and mandatory legal rights.

A billable request reserves a maximum amount of company credits before paid work starts. When the final usage is known, the charge is settled and the unused reservation is released. Requests whose completion is uncertain remain pending until reconciled, and pending amounts count toward balances and limits. If a charge is refunded, the credits return to the company and credit source they came from. Expired included credits do not become purchased credits.

LIMITS AND RESPONSIBILITY FOR USAGE

Owners, and admins within their permissions, can set a company monthly usage limit and member limits, and members can ask for a higher limit. Approving a request changes a limit only; it does not buy credits, add seats, or change billing. Limits apply to company credit usage, not to subscription fees, credit purchases, or third-party charges, and they do not guarantee that a particular task will complete. The Organization is responsible for the usage of its members, including work that continues after a member is removed or a task is stopped, and for reviewing its limits and billing records.

RECORDS, TAX, AND BILLING ERRORS

Subscription payments, renewals, and credit purchases appear in the owner’s Billing history on the website. Credit consumption is usage and is not a separate invoice. Taxes are handled as described in section 2. To report a missing credit allocation or an unauthorized, duplicate, or incorrect charge, contact ai@gab.com. We will investigate and correct confirmed billing errors as described in section 3 and our Refund Policy.