Shared Business Credits: Balances, Limits and Pending Usage
Share company credits while setting usage limits for the team and individual members. Understand balances, pending requests and limit approvals so you can manage spending without opening anyone’s private work.
Find balances, limits and usage
On the website, open Settings → Business and choose the company. Owners and permitted admins manage shared funding and limits; members can inspect the funding and request controls available to them.
One company pool
Every paid seat contributes included credits to the shared company balance. If an existing plan covers the owner, its remaining included credits move into the pool and keep their original refresh schedule. Purchased personal credits stay in the owner’s account. A company seat’s contribution is not a member’s fixed quota: a member may use more or less, within the company’s and their own limits. Setup shows the actual company bill and shared credit contribution.
Included and purchased credits
Company-billed seats refresh on the company billing anniversary. A linked owner plan’s included credits keep its existing refresh schedule. Included credits expire at their own refresh dates and are used first. Purchased company credits carry forward; purchased personal credits stay in your account.
Check the balance and both usage limits
A billable request must fit three amounts: available company credits, the remaining company monthly ceiling and the remaining member monthly ceiling. Completed usage and pending reservations count toward the ceilings. Raising a member limit does not add company funds or bypass the company ceiling.
See which limit a request reaches
Suppose the company has 1,000 available credits and a monthly ceiling of 2,000, with 1,800 completed or pending. A member has a 500 ceiling, with 300 completed and 50 pending. The company has 200 left under its ceiling; the member has 150. The table shows how those limits work together.
How remaining funds and limits affect a request
| Item | Details |
|---|---|
| Effective headroom | Minimum of available funds 1,000, company remainder 200 and member remainder 150: 150 credits. |
| Request reserves at most 120 | It fits the stated limits: member completed/pending would total 470. Actual admission still checks current balances and feature/access conditions. |
| Request reserves at most 160 | It exceeds the member’s 150 remaining ceiling even though company funds are available. |
| Raise only the member ceiling | It does not add funds or remove the company ceiling. A limit approval is not a credit purchase. |
Pending and completed usage
A request reserves a maximum credit amount before paid work starts. Reliable final usage settles the charge and releases the unused amount. Uncertain completion stays pending until reconciled. Refunds return to the original company and credit source; expired included credits do not become new permanent credits.
When a limit is reached
New paid work pauses when company credits or a spending limit are exhausted. The message identifies the relevant limit. A higher member limit still requires available company credits. Company work never silently charges a personal balance or card.
Request a higher member limit
In Business settings on the website, open Requests. Members with a monthly limit can also open Request a higher credit limit in company Chat or Work on supported clients. Enter the requested monthly total and a reason. Each member can have one pending request and can withdraw it to make a different request. Requests expire after seven days.
Review requests on the website
Owners review requests in Business settings → Requests. Admins can review requests from ordinary members; an owner reviews an admin’s request. Approval updates the member’s monthly limit using the existing company pool. It does not buy credits, add seats, or change billing. A request cannot override a newer change to the member’s limit or access.
Usage reports
Owners and admins see member, feature, model, time and credit totals, including pending usage, in Settings → Business → Usage. CSV export retains exact accounting amounts; screens round up to whole credits. Reports help explain spending without opening private prompts, conversations, files or outputs. Review the result with its creator when assessing whether the work was useful.
Choose the payer before starting new work
In Business settings inspect the selected company or personal funding choice. Running work retains its original payer. Company exhaustion does not silently debit personal credits or a card; deliberately selecting personal funding is a separate choice. The seat’s plan access and payer choice are different.
Questions about shared credits and limits
Understand the difference between funding the pool and approving more usage.
Is each seat’s included contribution that person’s fixed quota?
No. Contributions fund the shared company pool. The member’s usage ceiling is separately managed, within company funds and the company ceiling.
Does approving a higher limit buy credits?
No. It changes the permitted member ceiling using the existing company pool; it does not add seats, purchase credits or override company limits.
Will company work silently use my personal credits when funds run out?
No. Company requests retain their payer and must pass company funding/limits. Selecting personal funding for new work is a separate explicit choice.
Guides and resources
Find more detail and choose your next step.
Manage the team’s available credits
On the website, choose the company in Settings → Business. Use Overview for balances, Members for member limits, Requests for limit approvals and Usage for completed or pending spending.
Open Business settingsUnderstand usage privacy